Corrective and Preventive Action
A structured quality process for identifying the root cause of a defect or nonconformance, implementing a correction, and taking steps to prevent recurrence across the product line.
Why it matters
CAPA is a mandatory process element under ISO 9001, AS9100, and FDA 21 CFR Part 820. When CAPA records are linked to PLM part revisions, teams can trace every action back to the product configuration that triggered it and verify that corrective changes made it into the released BOM.
External References
This term appears in
Cite this definition
Finocchiaro, Michael. “Corrective and Preventive Action.” DemystifyingPLM PLM Glossary, 2026, https://www.demystifyingplm.com/glossary/corrective-and-preventive-action